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How to link a new passport to a UKVI account before travelling with an eVisa, and what to check if the record does not update correctly.
01
The travel document is part of the digital status chain.
An eVisa records immigration status online. A carrier ordinarily checks that status against the passport or travel-document information supplied for the journey. Valid permission and an outdated account record are therefore different questions.
UKVI advises account holders to keep passport and travel-document information current. A mismatch can prevent automatic verification and create delay even where the underlying permission has not changed.
02
Update the account before the day of travel.
The UKVI account service permits a holder to add or change passport or travel-document details. It can also be used to update contact information and certain personal details. Restrictions can apply while an immigration application is awaiting decision.
After an update, sign in again and check that the current document is visible against the eVisa. The name, nationality, date of birth and document number should also match the information supplied to the carrier.
03
A failed update and an incorrect eVisa require different action.
The account-update service changes identity and contact details. It does not amend the immigration permission itself. If the eVisa displays the wrong status or expiry information, or a share code cannot be generated because of a technical error, UKVI provides a separate error-reporting process.
Where travel is imminent, preserve the update confirmation, decision correspondence and any error reference. A carrier remains responsible for its boarding decision, although it can seek Home Office confirmation where status cannot be verified.
Working checklist
Questions before the next step.
- Add the passport that will be used for travel
- Confirm the document number and personal details
- View the eVisa after the update
- Generate a travel share code if needed
- Retain decision and update confirmations
- Allow time to report any eVisa error
Primary sources
Rules and official guidance.
Reviewed 5 August 2026. Check the current provision and complete facts before relying on this resource.
How to use the source record
Verify the current instrument, commencement date, transitional position and caseworker guidance against the application date and complete facts. The source may change after this resource was reviewed.
Questions
Points that commonly alter the answer.
Must I update my UKVI account after getting a new passport?+
UKVI says passport or travel-document information should be kept current so the eVisa can be used with the document presented for travel and to reduce the risk of delay.
Does adding a passport change my immigration permission?+
No. Updating the account changes the identity document linked to the digital record; it does not extend or vary the underlying immigration permission.
What if my status itself is wrong?+
Use the official eVisa error-reporting service where the displayed status or other immigration information is incorrect, or where a technical problem prevents viewing the eVisa or obtaining a share code.
Continue within this subject
Keep identity, status and travel evidence aligned.
A valid immigration decision can still produce a practical failure where the UKVI account, passport, carrier record or share code does not correspond.
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